Autoship & save 5%

Everything your pet needs, delivered.

Food, treats, toys, beds, and litter for your pup, your cat, and your rabbit too. Set up Autoship once and the bag shows up before the old one runs out.

  • Free shipping on orders of $49+
  • Ships from Austin in 1 business day
  • 30-day returns

Autoship

Never run out of food or litter again

Autoship sends the things your pet goes through on a schedule you pick, and takes 5% off every delivery.

  1. Pick your pet's staples

    Choose Autoship on the food, litter, or treats you buy again and again.

  2. Choose how often

    Every 2, 4, 6, or 8 weeks. Change the schedule, address, or card whenever you like.

  3. Save 5% on every delivery

    We place the order and email you each time. Pause or cancel anytime, with no fees.

Set up Autoship

Brands we carry

13 brands, about 120 products

We keep the catalog small on purpose, so we know every product on it and can tell you what suits your pet.

  • TrailhoundDog food and treats
  • Northfield PantryLimited-ingredient dog and cat food
  • Good ChewDog treats
  • BarksideDog toys
  • Hearth & HoundDog beds
  • Tidy TailsDog grooming
  • Steady PawDog and cat health
  • Whisker & Co.Cat food and treats
  • StonecrestCat litter
  • PurrloinCat toys
  • Burrow & BloomSmall-animal food and hay
  • NestwellSmall-animal bedding
  • CloverhutSmall-animal habitats

Why Pet Store Solutions

A neighborhood pet store that happens to live online

  • A small team in Austin

    Dana and Marcus started Pet Store Solutions in 2016. Today we're 14 people, and about 25,000 households across the US shop with us.

  • Fast, from nearby

    Orders ship from our partner warehouse near Austin. Order by 2 p.m. Central on a business day and it leaves the same day.

  • Real people answer

    Email us and Omar or Rachel on our support team will write back, usually within one business day.

  • Picky-eater promise

    If your pet won't touch a new food or treat, send the opened bag back within 30 days and we'll refund it.

From our customers

What pet people tell us

  • The Stonecrest litter shows up every four weeks and I haven't thought about it since. One less thing on the list.

    Kristen, Round Rock, TX
  • Our lab has a touchy stomach, and the Trailhound lamb and oatmeal is the one food that agrees with him. It's always in stock.

    Marco, San Antonio, TX
  • Good hay is hard to find near us. The Burrow & Bloom timothy hay comes fresh, and my two rabbits go straight for it.

    Hannah, Columbus, OH

Help

Questions we hear a lot

How much is shipping?

Standard shipping is free on orders of $49 or more. Under $49 it's a flat $5.99. Autoship orders follow the same rule.

How fast will my order arrive?

Orders placed by 2 p.m. Central on a business day ship the same day from our partner warehouse near Austin. Most arrive in 2 to 5 business days, and we email you when your order ships.

Where do you ship?

We ship to the 48 contiguous US states. We can't ship to Alaska, Hawaii, or outside the US yet.

What's your return policy?

Send back anything unopened within 30 days of delivery for a full refund. If your pet won't eat a new food or treat, you can return the opened bag within 30 days too. Email us to start a return and we'll send you a prepaid label. Your refund goes back to your card once the return reaches our warehouse.

How do I change or pause my Autoship?

Sign in and open Autoship in your account. You can switch between every 2, 4, 6, or 8 weeks, change the address or card, or pause it. Changes apply from your next delivery.

How do I cancel Autoship?

Cancel anytime from the Autoship page in your account. There's no fee and no minimum number of deliveries. You keep the 5% saving on every Autoship order until then.